1. Information We Collect
We collect information to provide and improve our services. This may include:
- Account Data: name, email, username.
- Usage Data: quiz scores, progress, answers, time on tasks.
- Technical Data: IP address, device/browser info, cookies.
2. How We Use Your Data
We use your information to:
- Provide, maintain, and personalise our platform.
- Track learning progress & provide feedback.
- Improve website features and content.
- Send important updates, support communications.
- Fulfil legal & regulatory obligations.
3. Data Storage & Security
We take security seriously:
- Your data is stored on GDPR-compliant servers in the UK/EU.
- Data in transit is encrypted (HTTPS), and sensitive data may be encrypted at rest.
- Access is restricted to authorised personnel only.
- We retain data while your account is active — you may request deletion.
4. Sharing Your Information
We do not sell your personal data. We may share with:
- Trusted third-party service providers (e.g. hosting, email systems) under confidentiality agreements.
- Legal or regulatory authorities when required by law.
5. Your Rights (Under GDPR & UK Law)
You have the right to access, correct, request deletion, or restrict processing. To submit a request, contact: support@keystagelab.com.
6. Cookies & Tracking
We use cookies and similar tools to ensure site functionality, analytics, and performance improvements. You can manage or disable cookies via your browser settings.
7. Children’s Privacy
We do not knowingly collect personal data from children under 13 without valid parental consent. If you believe a child has registered improperly, contact us at support@keystagelab.com immediately.
8. Changes to This Policy
We may update this policy from time to time. Significant changes will be posted on our website or sent to users via email.
If you have questions or concerns, you may contact us at support@keystagelab.com.